Jamey Lutz is an accomplished performance strategist, speaker and thought leader. He has more than 25 years of experience in employee and customer-centric organizations such as The Ritz-Carlton Hotel Company, Forrest Performance Group, HomeBanc Mortgage Corporation and The Orlando Magic NBA basketball team.
In his current role as SVP, Performance Excellence at Atlantic Capital, Jamey oversees all learning activities, including the bank’s in-house leadership development and talent management program. He also manages Atlantic Capital’s culture transformation strategies, which were instrumental in the company being honored as 2019 recipients of the American Banker Best Banks to Work For and Atlanta Business Chronicle Best Places to Work awards. Prior to joining Atlantic Capital, Jamey was a trainer and discipline lead for Forrest Performance Group’s award-winning Service Unleashed customer experience training program. During this time he also specialized in client-based executive coaching and cultural design/deployment engagements.
From 2012 to 2016, Jamey was a regional performance improvement leader at Ritz-Carlton, where he facilitated culture and process improvement projects for 27 luxury resorts and hotels. During his tenure with The Ritz-Carlton, the company was awarded the prestigious Malcolm Baldrige National Quality Award.
Jamey also previously served as an external speaking ambassador for the Ritz-Carlton Leadership Center, and he continues to be a sought after speaker and facilitator across numerous industries.